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Atlas and Jetta Rank #1 on Lowest Maintenance Costs! Tiguan, Passat and Arteon also rate lower costs of maintenance than competitors

2021 Volkswagen models perform top of segment for lowest maintenance costs according to Vincentric study Atlas family and Jetta models rank #1 for lowest cost of maintenance in Midsize SUV and Compact Sedan segments respectively Tiguan, Passat and Arteon rate at lower costs of maintenance than key competitor brands in their segments Volkswagen of America, Inc. recently announced the results from a maintenance cost study that established best rankings for lowest cost of maintenance for several of the brand’s core models. The analysis, performed by automotive data firm Vincentric, found Atlas family and Jetta models topping their segments for lowest cost of maintenance over the first five years of ownership, while Tiguan, Passat and Arteon all performed better than models from key competitive brands with respect to maintenance costs over the first five years of ownership. “It’s a great day when we can announce results like this,” said Duncan Movassaghi, executive vice-president, Sales and Marketing, Volkswagen of America, Inc. “The data from this study by Vincentric shows that our brand’s commitment to engineering and quality is paying off. Putting a VW in your driveway is not just a fun decision to make; it’s a smart and sensible one as well.” Vincentric’s maintenance cost analysis found that select 2021 Volkswagen models have a lower cost of maintenance than key competitors in their categories. Specific VW highlights of the study include: 2021 Atlas Family of vehicles has the lowest cost of maintenance among midsize SUVs. The Atlas Cross Sport ranked #1 for lowest cost of maintenance in the category. 2021 Jetta ranks #1 for lowest cost of maintenance among compact sedans. 2021 Tiguan has a lower cost of maintenance than competitive models by Honda, Toyota and Subaru in the compact SUV segment. 2021 Passat and Arteon models have lower cost of maintenance than competitive models by Toyota, Honda and Hyundai in the midsize sedan segment. The high rankings can be largely attributed to factors such a s the brand’s focus on improving scheduled maintenance requirements, as well as the Carefree Maintenance program that is now standard on 2021 Volkswagen vehicles. About Vincentric Vincentric provides data, knowledge, and insight to the automotive industry by identifying and applying the many aspects of automotive value. Vincentric data is used by organizations including Mercedes-Benz, Toyota, JD Power, Automotive Fleet Magazine, AAA, Nissan, and many others as a means of providing automotive insight to their clientele. Vincentric, LLC is a privately held automotive data compilation and analysis firm headquartered in Bingham Farms, Michigan. About Volkswagen Founded in 1955, Volkswagen of America, Inc. is an operating unit of Volkswagen Group of America and a subsidiary of Volkswagen AG, with headquarters in Herndon, Virginia. Volkswagen’s operations in the United States include research and development, parts and vehicle processing, parts distribution centers, sales, marketing and service offices, financial service centers, and its state-of-the-art manufacturing facility in Chattanooga, Tennessee. The Volkswagen Group is one of the world's largest producers of passenger cars and Europe's largest automaker. Volkswagen sells the Arteon, Atlas, Atlas Cross Sport, Golf, Golf GTI, Jetta, Jetta GLI, Passat, and Tiguan vehicles through more than 600 independent U.S. dealers. Visit Volkswagen online at www.vw.com or media.vw.com to learn more.   Atlas Family claim based on the model level analysis of midsize SUV/Crossovers performed by Vincentric, LLC using competitive vehicles available for sale and on the Vincentric database as of December 8, 2020.  2021 Atlas Cross Sport and 2021 Atlas ranked #1 and #2 respectively.  Assumes 5 years/75,000 miles of operation.  Does not include repair costs. Jetta claim based on the model level analysis of compact sedans performed by Vincentric, LLC using competitive vehicles available for sale and on the Vincentric database as of December 8, 2020.  Assumes 5 years/75,000 miles of operation.  Does not include repair costs. Tiguan claim  based on the model level analysis of compact SUV/Crossovers performed by Vincentric, LLC using competitive vehicles available for sale and on the Vincentric database as of December 8, 2020.  Comparison versus Honda CR-V, Toyota RAV4, Subaru Crosstrek and Subaru Forester.  Assumes 5 years/75,000 miles of operation.  Does not include repair costs. Passat and Arteon claim based on the model level analysis of midsize sedans performed by Vincentric, LLC using competitive vehicles available for sale and on the Vincentric database as of December 8, 2020.  Comparison versus Honda Accord, Toyota Camry, Hyundai Sonata.  Assumes 5 years/75,000 miles of operation.  Does not include repair costs. VW’s Carefree Maintenance program provides the 10,000- and 20,000-mile scheduled maintenance services or scheduled maintenance services for two years (whichever occurs first) as stated in the vehicle’s maintenance booklet on most new MY2020 and 2021 VW vehicles.  For vehicle eligibility details, visit vw.com/coverage.  See dealer or owner’s literature for provided services, exclusions, and time and other limitations.  The Carefree Maintenance program does not provide tire rotations, or other services or parts not specified in the owner’s literature.

New Volkswagen ID.4 sets a much higher standard for electric vehicles

In the race for electrification, nearly every auto manufacturer has plans for offering fully electric vehicles (EV's) soon. Because of this competition, EV prices are dropping and finally, are starting to be a realistic option for most people as they consider their next car -- even against traditional internal combustion engines. However, when looking forward to the models available in this segment, there is one forthcoming model that is poised to rise above the electric and internal combustion competition: the Volkswagen ID.4 from Volkswagen Lee's Summit. The new EV from VW, the ID.4 is everything you could want in a vehicle, made even better by its electrification—a true EV for the masses. Here are five reasons why you should be excited. Aggressively priced In the compact SUV segment, $30,000 - $40,000 can get you a lot for your money. Heavy hitters like the Toyota Rav4, Honda CR-V, and Mazda CX-5, all fall within this range -- but none of them offer fully electric versions of those models or the amount of advanced standard features and space that the VW ID.4 does. If EV's are what you're cross-shopping, the closest competitors are the Tesla Model Y and the upcoming Ford Mustang Mach-E (it's not a traditional Mustang, but an EV SUV wearing a Mustang badge. Yes you read that right. Heresy!) However, their expensive starting prices, starting at over $49,990 and $42,895 respectively, are out of reach for many Americans. This is where the appeal of the VW ID.4 is strong. The ID.4 is everything those vehicles are and more, albeit at a lower starting price. The ID.4 will start at $39,995 for the Pro trim level, and $43,995 for the 1st Edition, which is already sold out. Both of the stated prices are before the federal tax credit of $7,500. Compared with the higher starting prices of Tesla and Ford, the VW makes a compelling case for "the whole package" and a competitive price—not unlike the original VW Beetle of yesteryear. Enhanced standard features The attractive pricing of the ID.4 is made all the more enticing considering the vast amount of standard features included that are usually only seen on vehicles costing much more than the ID.4. Futuristic interior aside, the ID.4 is replete with features like 82kWh of battery power, heated mirrors, park distance control, rain-sensing windshield wipers, customizable ambient lighting, wireless smartphone charging, a 10" color touchscreen with navigation, Forward Collision Warning, and Autonomous Emergency Braking (Front Assist), Pedestrian Monitoring (included in Front Assist), Blind Spot Monitor (Side Assist), Rear Traffic Alert, Adaptive Cruise Control (ACC), Travel Assist, Lane Assist, Emergency Assist, and much more. There simply are more standard technical, safety, and interior features on the ID.4 than any other vehicle even close to this price. If the latest tech and features are important to you, especially when wrapped in a fully electric package, look no further than the VW ID.4. Maximum interior space In the ID.4, the vehicle's battery is flat, almost like a skateboard that you then put the vehicle's body on. This platform, VW's new MEB platform, is all about keeping a low center of gravity while maximizing interior space. James Tate of The Drive describes the spacious interior as "...functional, and fun, the interior feels airy, particularly considering the CUV's small size. It's easy to get in and sit down, regardless of which door you've opened." While the ID.4 is considered a compact SUV, it feels anything but compact inside. With enough room for four friends, legroom in the rear is a generous 37.6 inches, with cargo space coming in at 64.2 cubic feet with the rear seats folded down, the ID.4 is capable of much more than its size would suggest. Driving experience So, sure, the ID.4 is affordable, spacious, and rich in standard features, but how does it drive? If reviews from reputable car review institutions like Car and Driver, and The Drive are any indication, the ID.4 is delightful. "In the solid win column, the ID.4 was clearly the best-handling machine in our trio," states Jonathon Ramsey of Car and Driver. "Steering is sharp...damping and body control are excellent...it hasn't sacrificed roominess or utility for looks. Dynamically, the little crossover already delivers, a chunky pup game to get friskier than almost any of its buyers will ever demand." With a range of 250 miles, fun driving dynamics, excellent standard features, and space to spare—not to mention never having to fill up with gas again—the ID.4 is a compelling choice for those looking for an EV that can do it all, at affordable price. Ease of ordering Curious about building one out for yourself? Meet the ID.4 here. You can go to VW Lee's Summit and start building your ID.4 so you get it just the way you want it. VW.com and see what it would look like to get an ID.4 just the way you want it. As mentioned, the 1st Editions are already sold out, but the Pro trim is still available for preorder. If you like what you see, it's best to reserve one ahead of time. It costs $100 and is refundable should you decide to wait. But, with all that the ID.4 offers, why would you? Have questions about the ID.4 or how to order? Contact Volkswagen Lee's Summit today.

How Volkswagen Lee's Summit is Helping Customers Financially Right Now

One thing is certain: for the past 6 weeks Kansas Citians have made a huge effort to flatten the curve of the COVID-19 pandemic. As the stay home directives lift and people carefully adjust to social distancing outside of their homes, many remain concerned about their economic well-being. According to the Kansas City Business Journal, over 392,000 workers filed initial unemployment claims from March 15th - April 19th. Fortunately, Volkswagen Lee’s Summit has a financial relief special for those who need a new or used car right now, as well as a program for customers who are currently driving a Volkswagen. Auto dealerships are considered essential in Missouri because people, especially first responders, grocers, pharmacists, doctors, and other public service workers, still need to travel to do their jobs safely and reliably. For the past 7 weeks Volkswagen Lee’s Summit has been offering virtual walk-arounds of vehicles, online and over-the-phone payment quotes, no contact service and repair appointments, home delivery programs, and, of course, heightened sanitization of and social distancing within their dealerships to keep customers and employees safe. As part of their current payment relief program, Volkswagen Lee’s Summit is offering zero dollars down, zero percent interest for 72 months, and no payments required FOR months, and then Volkswagen Lee’s Summit will make two payments for customers, allowing for six months no car payments on approved credit. Their assistance program extends to used cars as well, including 0% interest for 60 months and no payments required for four months, on approved credit. So even during a pandemic, now is an ideal time to upgrade your car and get relief from making a car payment. “We know our community has been impacted,” said Jeff Davis, Director of Operations for Volkswagen Lee’s Summit, “We want to help them in a meaningful way during this time of need.” If you purchase a Volkswagen in May, Volkswagen Lee’s Summit has great news for its customers! Volkswagen will provide up to six payments for VCI customers who are involuntarily unemployed due to economic reasons, including, but not limited to, lockouts, individual and mass layoffs, business failure or bankruptcy, or COVID-19. “No other manufacturer is doing anything close to this,” says Davis. “The Volkswagen Pledge is something I am extremely proud of and so happy that we can help our customers in these uncertain times." For details on the Volkswagen Pledge visit VWLeesSummit.com or reach out to one of Volkswagen Lee’s Summit’s client advisors. While right now might not seem like the time to buy a new or used car, it might actually be the best time to make such a purchase. Not only can you take advantage of great financing deals, but almost the entire transaction can be done from your own home. You can browse their inventory online so you and your family can decide on a vehicle that’s right for you — on your own time. They not only have Volkswagen models, but many others as well in their used car inventory. You can narrow your search based on the make, model and price point you want to see. If you find a vehicle you want, you can chat, text or call to learn more about the car and how you can safely test drive it. Fox 4 reports that with COVID-19 cases declining in KC, leaders are working to slowly open other non-essential businesses to help the economy improve as Kansas and Missouri businesses slowly reopen. As more Kansas Citians start regaining the financial and social footing, Volkswagen Lee’s Summit has your back. They have made it their mission to offer payment relief and make it as easy and safe as possible to get into a vehicle during these uncertain times. Learn more about these and other specials on their website.

6 Ways Car Dealerships are Adjusting to Social Distancing

During these unprecedented times, taking care of yourself and others is critical, and one of the best things you can do for our community is to practice social distancing. The President has issued a “ 30 Days to Slow the Spread” guideline which includes listening to and following the directions of our state and local authorities. As reported by Fox 4, a joint decision on March 21 by government leaders of state and regional counties known as the Core4 announced a “ stay-at-home” order, telling people to refrain from any gatherings and ordering non-essential businesses to close down. Volkswagen Lee’s Summit and other dealerships are considered essential businesses as they provide repairs and transportation for those who are working in critical infrastructure industries. However, despite being considered an essential business, Volkswagen Lee’s Summit is completely changing the way it is conducting business in the face of the stay-at-home directive. Here are six ways Volkswagen Lee’s Summit has adjusted their operations to keep both employees and customers safe, while providing essential services to those who need them: By Appointment Only As the #1 Volkswagen dealer in the Midwest, and the #1 new car dealer in Lee’s Summit, MO, Volkswagen Lee’s Summit usually has a bustling showroom. But since mid-March, the dealership has drastically changed its showroom and service repair operations. “We not only clean and sanitize all work stations, door handles, tables, and all surfaces every hour, but we also have our dealership taped off in 6’ increments to help everyone remember the social distancing guidelines, and we limit the number of staff and employees who can be in the dealership at one time,” said Jeff Davis, Director of Operations for Volkswagen Lee’s Summit. “We also work by appointment only, to ensure we have the ability to keep total time in the dealership at a minimum, protecting our employees and our customers,” says Davis. Working from Home One of the benefits of working at a car dealership in 2020 is the technology available. Volkswagen Lee’s Summit has many employees who can answer questions, work car deals, schedule appointments, and follow up with customers while staying home. Due to the new climate of stress and worry, many people are interested in getting a reliable vehicle but delaying payments. Volkswagen Lee’s Summit is offering ZERO payments for 6 months when you upgrade to a new Volkswagen plus 0% APR for 6 years available. “We have many employees who are working from home now in order to follow our local area’s guidelines, and to help limit the number of people in our dealership,” said Davis. “The technology we have at our disposal and the new payment relief program we have right now is a huge benefit to our customers and our staff.” Virtual Tours Dealerships can leverage existing technology to now send a digital walk-around of the vehicle you’re interested in via email, text, or social media, reducing the need to shop in-person at a dealership. “On Volkswagen Lee’s Summit’s web page, you can click “Request Virtual Tour” to receive the information you’d normally need to come in for,” said Davis. “You’ll be able to see everything about the car, including interior and exterior tours, as well as peek into the engine bay and view a demonstration of the stand-out features. Online Financing and Payment Calculators If you’re interested in knowing exactly what your new car or used car payments will look like, Volkswagen Lee’s Summit’s website has a new payment calculator for estimating your payment, whether it be for purchases or leases. These are new tools that provide accurate cost and payment estimations previously unseen in most other dealerships in the state and country. This new leveraging of technology not only makes shopping online easier but reduces the time required at the dealership when purchasing your vehicle. Home Visits Test driving typically involves going to the dealership, meeting with a client advisor and going for a spin around the dealership. If you are staying home or working on social distancing, this test drive process seems nearly impossible. However, the vehicle you've had your eye on can be brought to you at your home — wiped down and sanitized — ready for you to explore and experience at your convenience. After your test drive and exploration of the vehicle, the client advisor will follow strict sanitation guidelines in wiping down and cleaning the car for the next customer. "Nothing is more important than the health and safety of our customers, employees and their families and that has always been the case. COVID-19 has simply made it more apparent," says Jeff Davis, director of operations. "Without a doubt, these are challenging times; however, that doesn't mean life and business don't continue. It only means they continue in a different way." Safer Signing Experience You can now purchase or lease a car without leaving your home! Client advisors at Volkswagen Lee’s Summit can bring all the necessary paperwork and the vehicle to your home, conferencing in the finance manager to answer any questions and make sure you are completely satisfied with your vehicle purchase. If you choose to go to the dealership, rest assured the area has been sanitized from the door handles down to the ballpoint pens. They will only allow one person at a time to meet with you so you can maintain all social distancing protocols. COVID-19 measures might change your routine, but they don’t need to limit your car buying options. If you are interested in a new car, know that Volkswagen Lee’s Summit is committed to making your car buying experience the best it can be even during these unprecedented times. Until April 30, get payment relief at Volkswagen Lee’s Summit while they are able to offer zero payments for six months and 0% APR for six years is available on approved credit.

Letter from our Director re: Coronavirus Measures

First, we hope that this email finds you doing well. Nothing is more important than the health and safety of you and your family — and that has always been the case. COVID-19 has simply made it more apparent. Without a doubt, these are challenging times. However, that doesn’t mean that life and business don’t continue — it only means they continue in a different way. With that in mind, Volkswagen Lee's Summit would like to share the following with our clients and friends: We have heightened our cleaning and sanitization in all areas of our dealership; in addition to this, we are NOW offering: Virtual Walk-Arounds for the car you are interested in. Our client advisors are now providing digital walk-arounds they can send to you via email or social media. Just ask for this and we’ll send you a video of the car you’re interested in. Home visits. If requested, we have instructed our client advisors that they can bring a vehicle to you, which we will wipe down before and after, for a demonstration and test drive at your residence. NEW Payment calculator. You can now calculate lease payments on the new car you want as well as cash price and purchase payments. Apply for financing online - while we have provided this for a while, we encourage our customers to fill this out online, limiting the time you spend in the dealership. The more accurate information we have, the easier it is to speed up your in-store visit. Online Trade Offer. You can now receive a real trade-in value for your vehicle via email or text. And we are able to buy your car even if you don’t buy one from us. Our client advisors can now work the majority of your car deal over the phone. Again, the more accurate information we have, the easier it will be to to help you limit time at the dealership, so taking advantage of our finance and trade forms online will help this process out immensely. Final paperwork -You can NOW purchase or lease a car without leaving your home! Our client advisors can bring all necessary paperwork, and the vehicle, to your home, conferencing in our Finance Manager to ensure all your questions are answered and you are complety satisfied with your vehicle purchase. Our service department is taking extra measures to wipe down each car after inspection, in addition to cleaning the vehicle’s exterior. Our service advisors have been instructed maintain social distance with other employees and customers. Our parts department is sanitizing and cleaning desks and shelves throughout the day. Further our parts department staff has been asked to maintain social distance with other employees, as much as possible, and customers. We are asking our employees and our customers to please stay home if they are experiencing any cold or flu-like symptoms. We will keep you updated on any changes in the information regarding COVID-19. We are continually monitoring the latest reports from the Center of Disease Control (CDC), World Health Organization (WHO), and local news organizations to keep our customers and employees safe. The healthy and safety offer customers and employees is our priority. Sincerely, Jeff Davis Director of Operations

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