What to Expect From Your Volkswagen Xpress Service
Welcome to Volkswagen Service Xpress!
Driving a well-maintained vehicle is crucial for your safety and driving enjoyment. This is why we at Volkswagen are thrilled to offer Volkswagen Service Xpress: the ultimate answer to swift, dependable, and convenient vehicle maintenance.
Schedule Service
How to Prepare
Getting ready for your Volkswagen Service Xpress is hassle-free. Here are some pointers to further streamline your experience:
- Select a Suitable Time Slot: No prior reservation is required for Service Xpress. Visit our dealership at a time that fits your schedule. Wait times are typically shorter past 2:00 PM.
- Compile Important Information: Having any service documentation or additional information with you that our expert team should know about is important and will help keep your reservation simple.
- Organize Your Drop-off/Wait Time: Regular visits are usually finished in less than 90 minutes. During this time, feel free to unwind in our comfortable lounge area. If you have other obligations, you can use our free shuttle service within a 10-mile radius, or have someone drop you off. We'll notify you when your vehicle is ready for pick-up.
Upon Reaching the Dealership
After arriving for your Volkswagen Service Xpress, these are your next steps:
- Find the Service Xpress Lane: Our Special Service Xpress zone is designed for speedy services like oil changes, tire rotations, and 10K-20K mile maintenance.
- Connect With Our Service Advisors: Our friendly Service Advisors will welcome you and facilitate your check-in process. They ensure your service needs are met swiftly and efficiently.
- Activate Text Notifications: Our user-friendly service tracker lets you monitor your vehicle's service status via text. Opt-in through the signup text sent by your Service Advisor. After the service, enjoy a video walk-around of your vehicle.
- Relax: Our comfy lounge offers coffee, hot chocolate, and snacks alongside free WI-FI so you can work or browse comfortably during your visit.
What To Expect During Service
During your Volkswagen Service Xpress visit, our skilled technicians will complete the following services:
- Oil and Filter Change: We'll promptly change your oil as well as your vehicle’s filter. We use only Volkswagen factory approved products to ensure your engine stays running its best.
- Tire Rotation: Your tires’ lifespan is improved by ensuring even wear, which allows for better handling and overall road safety. (Not included in VW CARE).
- Video Multi-Point Inspection: Our technicians will complete a comprehensive examination of your vehicle, identifying any existing or potential issues. This inspection video will be provided to you via text so you can follow along with the work being performed.
- Battery Inspection: A thorough check of your battery will be complete to ensure its optimal performance.
- Other Checks: Our technicians will refill fluids as needed, replace your vehicle’s pollen and dust filter, inspect the front axle and suspension components, review fault memory, and more.
Quick Turnaround Time
Your time is precious, and we at Volkswagen understand that. We aim to wrap up your Service Xpress visits within at least an hour or two. We are dedicated to reducing your wait time while providing superior service. Discover the efficiency and quality of Volkswagen Service Xpress firsthand, with no need for reservations. Get in touch today to plan for your Service Xpress visit, or walk in for prompt and professional service. We are eager to serve you.
