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My experience with Lee Summit Volkswagon was fabulous. Crissean was my sales person and he went out of his way to make my experience easy, I got exactly what I wanted. He listened and knew I was in a hurry, being a single working mom he actually delivered my new Tiguan to me so I could still get to work. I was literally at the dealership for about 20 min. He knew I was rushed for time for work so he offered to deliver my vehicle to me. He did that and I signed the papers in the parking lot. Thats ...
Andrea was very helpful and got me in the vehicle I wanted and delivered the vehicle directly to my door house. Highly recommended and will return for my next vehicle
This is the second time I've had Benjamin for my service provider. He has excellent customer service skills and went above and beyond in making sure I understood the repairs my car needed - which ones could wait a bit and which ones needed to be done soon. He is a true asset to LS VW.
My first impression came from the acceptance and greeting I received. Then I noticed how neat and clean the entire property was maintained. Getting down to business, this place wanted to know what I wanted and how they could best get it for me. Literally, hours were spent with their representative discovering my likes and dislikes. I was surprised to see how compliant their representative was. I was also able to speak with the general manager who confirmed my pleasant experience when he explained what could be done for me. Yes, I purchased a car. The one I wanted!Any ...
Always courteous and quick. My Service Writer Ray is fast to take care of my needs and on top of things....The Service Manager Scott is always checking up to make sure I am happy. Great place to get service. They provide a video of your car to make sure everything is in good shape.
Jake Moore is the best! Very knowledgeable and patient with all my indecisiveness. I came with one thing in mind and his expertise helped broaden my horizons on what to look for when buying a car. Extremely personable and not too pushy. Ask for Jake!