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Great customer service!! Everything was explained well and taken care of fast. It was a really good experience.

Crystal was great. I appreciate her help on getting me in a 2024 VW Atlas

Crystal made my car purchase at Lees Summit Volkswagen very pleasurable! I appreciated her pure honesty and realness throughout the entire process. I came in with no direction, no idea of what I was looking for and her and Jake took care of me! This is my first Volkswagen purchase and with them I’m sure it won’t be my last! Thanks Crystal!

Michael is great! Great customer service. Will recommend him to all my family and friends. Come see him guys. He is great and will do everything to help you.

I am ONLY giving Kristina, Scott & Hunter who all work at the dealership in Lees Summit 5 stars. They have been nothing short of amazing to work with as a customer. Their customer service has been topnotch!

Our daughter was home over Thanksgiving break and her Tiguan started leaking coolant. Not only did Gareth and his team fit us in for diagnostics that same day, but they made the repairs, took care of handling the details with our warranty, and found another major issue during their inspection. We had to bring the car back in for a follow-up sensor issue a few days later, which again, Gareth made us a priority, and we were back up and running. We have purchased two vehicles from Lee's Summit VW and honestly, their willingness to go above and beyond ...

Great experience with Greg! Wonderful job!

Quinn was awesome. He was very thorough on showing cars. We had no pressure and enjoyed working with him. Very professional!

I'd like to thank Spencer R, Michael R and Steve F for their customer service. They did an excellent job in meeting all of my needs today in buying a car and making thus purchase one of my best experiences at a car lot. Thanks gentlemen.

Purchasing the car was a pleasant experience, Micheal is a great salesman , I love my VW I D 4 !!!!!

Michael Cirrincione was absolutely amazing during the process of getting a new car. He had the perfect car picked out for me and right around the pricing I wanted to pay, I had a great experience and will continually recommend him for others needing a car!

Michael Rivera did an awesome job making sure I got the vehicle I wanted within my budget. I had many car salesmen reach out to me, but he stood out, which is why I bought my car through him. Loving my new VW Tiguan!

This is great dealership good service sales and people michael riveria is a great salesman.

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Had an absolute amazing experience with VW Lees Summit and Isaac our sales rep. Both the managers and the finance department did a wonderful job too. Please don’t hesitate to buy a vehicle from these guys! A++++.

Michael Rivera was excellent to deal with!

Great Dealership

Great staff and awesome transaction!

Sam at service was very professional and friendly! He explained everything to us and helped us out with our Audi! I was really impressed with the level of service and kindness. We will be coming here in the future should our car need any service!

Best customer service I’ve experienced at a car dealership. Everyone was so friendly and personable! 10/10 recommend!!

I can always count on the team for great service at VW Lee’s Summit.

Awesome people! Totally recommend

Good service. Everyone is nice and wants to help. Confusion on my service plan had me paying, then discounted rate, then not paying after it was figured out and corrected.

It's all about customer service and caring about the customer. I think the entire team has this quality.

Derrick Weaver and Tyler Wilson helped us get our new vehicle and they were very helpful through the whole process!

nice people and helpful!

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Malachi was awesome!! so professional he is a great asset to vw he went above and beyond please let him know I thought he was the best I would come back because of him and recommend to everyone.

Great experience. Mike C was patient with us and helped us get a great car!

Great experience, very friendly environment! Treated us very good. Will come back. Mike C. Was great help!

Carley was very polite and helpful, and I met another man that was a veteran, I assume he worked there, and he was very nice.

Everyone I've interacted with her has been wonderful. We didn't buy our VW here but will in the future. Service department is fantastic. Alexis was very nice during my last visit.

Thank you to Michael Rivera and Taylor for assisting my with this process they bent over backwards to get this deal to go through my dad was in California and of course we’re here in Lee’s summit Missouri and y’all made it happen!! I truly appreciate the time diligence And patience you all have! Thank you again

Very helpful dealers!

Malachi was great… he spent a lot of time with us answering our questions and made our car buying process smooth.

After a terrible experience with the service department (Gareth) resulting in having to purchase a new vehicle I worked with Michael C, He was very pleasant and easy to work with. Would Recommend working with this young man.

Mike was helpful and friendly.

Want to thank tristen and aaron for helping me out. I have some challenging credit and with a co-signer they were able to accommodate me into a deal with the bank. This is my first time dealing with a reputable car dealer and had a great, honest, transparent experience.

Isaac was awesome. I was able to walk out with my first car without doubting myself a single moment. Thanks again for your excellent service

We had such a great and personable experience at Lees Summit VW. Nate and Micheal did such a great job at making the process fun and easy!

Thanks for your service

Excellent professional customer service communication during check-in, after diagnosis and completion of service, and check-out all within reasonable timeframe as I waited onsite for completion in a comfortable and convenient waiting area.

Awesome experience at this dealership. Quinn Talvert went above and beyond to make us feel comfortable with our lease. Friendly atmosphere and upfront about everything! Has to be one of the best experiences we’ve had buying a car EVER! Thank you so much!

(Translated by Google) We love our Atlas cross sport SE. Max was an excellent salesman. Always attentive and very willing to answer our questions and show us all the cars that caught our attention. Definitely in our next purchase we hope to be attended to by max. (Original) Amamos nuestra Atlas cross sport SE. Max fue un excelente vendedor. Siempre atento y muy dispuesto a contestar nuestras dudas y a mostrarnos todos los carros que nos llamaban la atención. Definitivamente en nuestra próxima compra esperamos que nos atienda max.

Malachi was very professional when selling me my car, the communication was excellent and I recommend his services to any others that are wanting to purchase their brand new Volkswagen.

Very understanding! Great communication!

Michael C and his manager did a great job helping me get into a more affordable vehicle.

The dealership went above my expectations by letting me test drive the sought-after Golf R even with it being in the showroom. Being a VW enthusiast and previous customer, the dealership was able to meet all my conditions for me to purchase it.

Amazing service! Helped me get what I exactly needed and on my way.

Kristina was amazing and helped us out along the way by keeping us informed about our car status and what it needed

Derrick was polite and knowledgeable. He made me feel confident in my decision. I'm happy with my car purchase. Shout out to Steve for working with me on my trade in. Thank you guys.

Mike was great to work with. Straightforward and knowledgeable!

Crystal and team helped us find the best vehicle for our growing family!

Michael was great to work with, I appreciated the honesty with which he and the team at Lee’s Summit VW operate with.

Was told tire pressure was checked but when I pulled out my tire pressure light came on. It was reading 25psi

Quick and easy check in, service rep. (female) was courteous and prompt, good communication and service was completed ahead of schedule.

Had good service on my vehicle. The service team was very professional and nice. Waiting area was nice with snacks and drinks.

Great ! Job Malachi for making my experience a great one ☝🏾 You were very helpful, deatail , and knowledgeable

Crystal was great to work with, she help find the exact car with all the bells and whistles I wanted. I didn’t feel pressured to buy or commit to anything. I had a very good experience all the way around! I highly recommend working with Crystal and buying an Altas Cross Sport!!!

Everyone I spoke with was nice, polite and very professional.

Kristina Graves is the absolute best! She works hard and goes above and beyond for her customers. She’s super sweet and friendly and gets her job done right. 5 out of 5 for sure!

Crystal was very respectful and understandable! If you go through her, you won’t be disappointed at all! Very hard and dedicated worker! Blessed 🙏🏾

Volswagen of Lee's Summit is the best. They have a nice selection of EV's. Ask for Micheal Porter he is a great sales person. I love my new ID Pro-4 EV

The customer service people were very friendly and sweet and got the job done

Great response from my salesman - Derek! Service department is friendly and sincere.

I drive past at least 2 other VW dealers to get to Lee's Summit VW. I purchased my car at Northtown and was never happy with the service, or lack there of, that I received there. I am a Realtor, and I have to have a reliable car. I had a warranty type repair that I needed fixed asap, Northtown said they could see me in 2.5 weeks, so I called Lee's Summit and Alexia asked if I could be there in 30 minutes. THAT IS WHY I DRIVE FROM PARKVILLE TO LEE'S SUMMIT TO SERVICE MY CAR. I am ...

I never thought I would be back at Volkswagen of lees summit after how poorly they treated me in the past. But I always loved the cars they had. But I went in to look at a used vehicle and Rachel was the lucky one to take care of me. And she did a phenomenal job and really worked with the number to get me where I needed them to be. Her Team Lead Isaiah ask so was amazing. I had worked with him in the past and he knew of the issues I experienced and he was bound and ...

Kristina is the best!

Kristina, Alexis, and Richard are all amazing in the service department.

Great customer service

Their certified pre-owned warranties are legitimate. I purchased a vehicle in Sept 2022. It recently had a check engine light. The service department provided an appointment for my vehicle within 2 days. The problem was corrected in a matter of hours, and there was no cost to me. Our family of 7 has purchased 7 Jettas over the last 13 years. We could not be happier with them.

My vehicle was already picked out, but the process still took 5+ hours which is a little excessive

This is the best dealership I've been to by far, they helped me get a vehicle, answered all of my questions, they made it easy for me to go in and not spend all day in the dealership, they also got me the best deal 😌 I will recommend going to VW Lee's Summit, I had an amazing experience, Rachel and Isaiah did such an amazing job. 👏 I will definitely be going back.

I would like to thank both Caleb & Isaac,they should be commended for excellent customer service. They were very knowledgeable, answered all my questions. In any event if they didn't know they quickly found the info without delay. They maintained contact with me throughout the process. I am now the proud owner of my vehicle from Volkswagen Lee's Summit

Kaleb was AHHMAZING. Highly recommend!

Crystal was very helpful and knowledgeable! It was a smooth experience.

I was greeted promptly, checked in and my service was done in a very timely manner.

Nick and Steve were the best!! Nice and easy to work with. I will always come back here.

Quinn was my sales guy, very informational and easy to work with. Got a great deal! The vibe of the whole dealership was great!

Caleb and his entire team did everything they could and helped get me into a newer car with no hassle 10 out of 10 will shop here again…